The office is a member of a national reader's ticket system (CARN). We do not turn anyone away without a ticket and can issue a day ticket. For a CARN ticket, which lasts for four years, users need to bring official document/s with name, address and signature. There is no charge for the CARN ticket, no photograph is necessary and we issue it when people visit the office.
We all produce potential archives either at work or in our private lives just by writing or photographing something. Each item is unique whether a minute book, plan or a letter and so special steps have to be taken to look after them. As you enter the public searchroom we ask you to leave your bags in lockers and to sign a register. Once in the searchroom you complete a request slip and the staff bring the documents to you. Please use pencils when looking at the document.
Staff at the office are friendly and helpful and highly experienced in assisting with genealogical enquiries from all over the world and will be pleased to help you with your research.